5 Tips for a Mass Texting Strategy
The advent of technology has advanced so many aspects of our lives. One of the most prominent changes has been the use of mobile technology. People are on their phones all of the time, making it a great way to get in touch with them. However, every business is competing for each consumer’s attention. This means that you have to stand out from the rest when reaching out to consumers via text. A mass texting campaign requires careful planning as there are several factors that can positively and negatively impact the process. Below, you will find the top 5 tips for a mass texting strategy.
5 Tips for a Mass Texting Strategy
With millions of people on their phones at any given time, messaging campaigns are a great way to inform your recipients about promotions, sales, and other exclusive offers. Consider the following tips to ensure your mass texting strategy is effective and efficient.
Pay Attention To Timing:
For an effective mass texting campaign, it is critical to send the messages at the right time. This can make or break your campaign in many ways. Avoid early mornings and late-night texts, as your recipients may be busy or away from their phones. Inconveniently timed texts lead to opt-outs, which can reduce your contact list. Focus on sending messages between 9 am and 5 pm. If possible, send messages around noon, as people are often eating lunch and on their phones. Be sure to curate your timing with close attention being paid to each recipient’s time zone. Automate texting software should be considered to streamline this process effectively.
Add Value To Your Recipients:
A great way to get recipients to act on your message right away is to add value. The messages must add value in some form, Such as exclusive offers, promotions, sales, or any other new information. A valued customer is loyal and will likely act right away. This is a great way to improve customer satisfaction and create brand relationships that will last. This is key as acquiring a new customer is much more expensive than keeping a current one. Keep this in mind as you navigate mass texting campaigns.
Customize The Messages:
The most effective mass texting campaigns are curated and personalized based on the unique recipient. This is because generic messages are easily dismissed. Again, this can lead to opt-outs, which can dramatically reduce your contact list. A mass texting service is highly beneficial as there are several features that can accommodate customization. For example, utilize merge tags to include names and other pertinent information about each of your recipients. Taking the time to do this can increase your engagement and provide you with valuable user data.
Be Direct And Clear:
One of the most effective strategies to employ during a mass texting captain is a clear and concise message. Avoid confusion and get straight to the point for optimal results. SMS messages have a 140-character limit to eliminate filler content, as you won’t have room for it. This will improve your engagement rates and leave you with few recipient opt-outs. If you provide an exclusive offer or promotion, place that at the end of the message to ensure it is read in its entirety.
Interactive Content:
Getting your recipient’s attention is key. This can be achieved in many ways. However, one of the most effective strategies is to provide interactive content. This includes hyperlinks, surveys, or even questions to get them to promptly respond. Driving engagement to your social media or website can offer several benefits to both you and the recipient. Carefully curating your call to action is necessary as you launch your mass texting campaign.